Unit 412 Leadership and management of effective team performance in health and social care services

14 May

The aim of this unit is to introduce the learner to theories, frameworks and methods of motivating and developing teams to support person / child centred practice. You will understand equality and diversity and the importance of Welsh language in the context of workforce development. Understand skills and qualities for the effective leadership and management of teams in health and social care. Understand the purpose and requirements of values-based recruitment and induction of workers in health and social care. Understand how to use delegation to support effective team performance. Understand how to manage team conflict and poor performance. Understand supervision and appraisal in health and social care. Understand learning styles and methods to support continuing professional development.

Documents

Leadership and management of effective team performance in health and social care services

Unit 412 Motivating staff handout

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Unit 412 Senses Framework Handout

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Unit 412 LO1 (pp1) Equality and Diversity

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Unit 412 LO2 (pp2) Power and responsibilty

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Unit 412 LO2 (pp3) Emotional Intelligance

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Unit 412 LO2 (pp4) Transactional analysis

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Unit 412 LO3 (pp5) Recruitment and Induction

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Unit 412 LO4 (pp6) Delegation

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Unit 412 LO7 (pp7) Learning Styles

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Unit 412 LO7 (pp8) Action Learning

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These resources are intended as a starting point for your teaching and learning and are in no way indicative of what will be covered in an exam. These should be blended with other content to provide students with a fully rounded learning experience.

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